Addressing the needs and expectations of stakeholders is the critical path to sustainability and success for any enterprise. At Chroma, we believe that through exchanges with our stakeholders, we will be able to understand their needs and expectations and this will enable us to respond accordingly. Such exchanges not only help the Company to review and plan and its short/mid/long-term strategies but also allow the Company to create value for its stakeholders as well as new opportunities for sustainable operations.

After internal meetings and referring to the experiences of competitors, Chroma has identified its primary stakeholder groups: competent authorities, shareholders, residents of neighboring communities, suppliers, employees and clients. There have been no significant changes in our primary stakeholders since the 2018 CSR Report was published.
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After collecting questionnaires completed by respective CSR members, we were able to create a list of material issues that were of varying significance to different stakeholders and performed matrix analysis onthe immediate or potential extent of impact on Chroma. This enabled us to determine the level of concern for different stakeholders on each material issue and its impact on the Company and also identify the material issues.

We have created the list (left hand side) of material issues from complied results from questionnaires distributed to our stakeholders:
We have identified a total of 15 material issues and referred to the GRI Standards to create the basis of disclosures in our CSR Report to adequately respond to stakeholders. Our management approaches to substantive issues have been provided in the GRI Index in the Appendix under the corresponding indicators. Five additional material issues have arisen since 2018: Ethics and integrity, Market presence, Customer satisfaction surveys, Product traceability and Non-discrimination.
Chroma welcome your voice and please do not hesitate to contact us!